Depending on your Firewall or Proxy, there may be strict limits to what domains and servers students can access. In order for the Merge 3D web apps to function properly, the following domains will need to be accessible from your school’s network. These domains can typically be sent to your school’s IT department to whitelist:
- *.merge3d.ai
- *.mergeedu.com
- *.mergevr.com
- *.mergecube.com
- *.merge-api.com
- mergeedu-resources.nyc3.cdn.digitaloceanspaces.com
- mergeedu-resources.nyc3.digitaloceanspaces.com
- resources.mergeexplorer.com
- mergeedu.blog
Be sure to use this Network & IT Readiness Check tool to ensure your schools can access everything required to run Merge 3D. https://dashboard.merge3d.ai/itcheck
iBoss Users: Please associate Merge with the "Education" category. This will ensure the applications can access the network.
If you are still having any trouble accessing Merge, even after whitelisting the above and using the Network & IT readiness Check tool, please send us an email at support@merge3d.ai so we can help.