Skip to main content
Logo
  • Merge Website
  • Merge Dashboard
Submit a request Sign in
English (United States) Deutsch Español Français Italiano 简体中文
  1. Merge Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

Merge Apps

  • Do I need a Merge Cube to use the Merge Cube apps?
  • How can I upload my own 3D objects using Object Viewer?
  • What is the difference between VR Mode and Phone Mode?

Merge EDU Platform

  • What is the Merge EDU Platform?
  • What are the licensing options for a school/organization?
  • How do I purchase a license for my school/organization?
  • I’m an educator, can I try the Merge 3D Platform for free?
  • Will your platform conform with our school’s data privacy requirements?
  • What Single Sign On (SSO) systems does the Platform support?
  • See all 9 articles

General

  • eCommerce Sellers

Merge Cube

  • Why don’t I have an activation code?
  • How do I clean the Merge Cube?
  • Where are the free Merge Apps, like Mr. Body and Galactic Explorer?
  • What do I do with my Activation Code?
  • What’s the difference between an Activation Code and an Object Code?
  • What is a Merge Paper Cube? Can I use one?
  • See all 11 articles

Merge Headset

  • Where can I find applications/experiences compatible with the Merge Headset?
  • What devices are compatible with the Merge Headset? Will my phone fit?
  • Do I need a controller to use the Merge Headset?
  • Can I wear my glasses under the Merge Headset?
  • My Merge Headset won't focus, what can I do?
  • Does the Merge Headset come with a Warranty?
  • See all 7 articles

Orders / Shipping

  • How do I contact Merge?
  • Can I cancel my order?
  • How do I track my order?
  • How long after I place my order will my order ship?
  • How long until I receive my order?
  • Do you offer gift wrapping?
Logo
Merge is a trademark or registered trademark of Merge Labs, Inc. in the United States and/or other countries
© Merge Help Center